Sunday, January 21, 2007

I Can't Have Been the Only One To Have Done This, Right?

So listen: Does anyone who uses Paypal remember some noise last . . . uh, last spring, I think? About how you had so-many (but-no-more) days in which to sign some agreement with them, or they'd boot you? I don't remember whether it was a privacy agreement or a terms of service, or what. I just remember going (like I always do), "Oh, yeah, I need to remember to do that." And I remember doing that through several further email reminders from them.

"Oh yeah, I need to remember to do that."

Well, you know, tomorrow never comes until it does, and now I can't use Paypal, even though there are still tons of bloggers who use it, people to whom I'd like to give a buck or two.

Has this happened to anyone else? How did you solve it, if so? Because last I poked around the Paypal site, there was no solving it; it was the big "too bad, so sad, loser." Okay, so they gave me half a dozen reminders! It still seems harsh. Where're my 43rd and 44th chances, huh?

Do you know what I think the stupidest thing any company can do is?--Make it difficult for you to spend money. This should be EASY. I should be able to spend money blindfolded and intoxicated, with one arm chopped off, while hemorrhaging. This is America.

UPDATE: Maybe the "it wuz ph1shers, d00d" crowd (wait, that's ALL of you) could explain why I get this when I attempt to sign into Paypal?

Those emails I was receiving weren't asking me to click a link or do any of the usual stupid phishing tricks; they were asking me to log into my Paypal account (and they didn't care how I did it) and acknowledge an updated-something agreement, which I never did, and ever since I've gotten the above when I've attempted to log in.


Auguste said...

I'm pretty sure that the "please sign agreement" e-mail was a phishing attack. There is probably something else going on with your account, because I can still spend money, and I never even check the e-mail address I registered with Paypal.

ilyka said...

Ooh, that hurts; I like to think I can spot a phishing attack, especially as those are normally sent to my ilyka address.

Well, I'll have another look around at the site. Which, yes, I'll type in manually.

Rob said...

It is a "phishing" attack. I get them periodically, too, and I'm quite surprised you haven't gotten 43 or 44 yet. My latest Norton Internet Security even tells me that the URL is disguised and that is probably the only thing this overpriced software has ever done for me. You probably just have to enter the current expiration date on the credit card you have on file with them.

gennimcmahon said...

Paypal never sends warnings threatening to suspend service, and anytime you get an email like that, immediately forward it to spoof at paypal dot com. They'll send you a reply within an hour or so usually, saying the email didn't come from them. DO type it in yourself, with the https at the beginning, and you'll be at the real Paypal. Once there, change your password and stuff and make sure that you haven't been robbed, so to speak.

gennimcmahon said...

*blushing* Huh. Dude, that sucks. I guess mine's never been inactive enough to warrant them challenging me in that way. Have you tried calling them? It's not an easy experience, but I've managed to get them to help me that way before.

Lesley said...

I would call PayPal to find out why they locked your account. They usually only lock accounts if there's been some unusual activity or a dispute. You should check to see if something unusual didn't happen (i.e., someone hacked your account). You can call them at 402-935-2050. They'll probably want a fax of your bank statement and driver's license, at a minimum, to restore access.

ilyka said...

Thank you SO MUCH for that number, Lesley. They don't exactly make that easy to find.

belledame222 said...

Ilyka, not to feel bad; I got zapped by a really authentic looking "Paypal" phisher a while ago too. they've gotten pretty good. create a page that looks like your real login and everything.

belledame222 said...

...actually in my case it was like, "your order for" something like a $990 appliance through eBay has gone through to a (gave a complete authentic-looking and as it turned out nonexistent name, address, and phone number).

i figured it out, but not before i'd cancelled my credit card and waited however long it was for the cc co. to send me a replacement with a fresh number. and then of course everything i'd had automatically defaulting to or paying from that card had to be updated as well.